Data Minimisation
We only collect data that is genuinely needed to run your account and keep it secure.
Never Sold
allpanel does not sell, rent, or trade your personal data to any third party, ever.
Secure Payments
Card and wallet details pass directly to certified processors. We do not store them.
Your Control
You can access, correct, or request deletion of your personal data at any time.
01Who We Are
allpanel operates the online gaming and sports betting platform available at allpanel.click. When this Privacy Policy refers to "allpanel," "we," "us," or "our," it means the operator of the allpanel platform. This Privacy Policy governs all data processing activities carried out in connection with your use of allpanel's website, account, games, and payment functions.
allpanel is the data controller for the personal information you provide when registering or using the platform. This means we are responsible for deciding how your data is collected, stored, used, and protected. If you have questions about this Privacy Policy or how allpanel handles your personal data, you can contact us at support@allpanel.click — the full contact details are in Section 14.
This Privacy Policy applies to all Pakistani players using allpanel.click. It covers data collected through the website, through account registration, through payment transactions, and through your gaming and betting activity on the platform.
02What Personal Data We Collect
allpanel collects only the information that is necessary to provide a functioning, secure, and compliant gaming service. Here is a breakdown of the categories of personal data we collect:
| Data Category | Specific Information | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number (where verification is required), nationality | Registration & verification |
| Contact Data | Mobile number, email address | Registration |
| Account Data | Username, encrypted password, account preferences, communication preferences | Registration & account use |
| Financial Data | Transaction history (deposits and withdrawals in PKR), registered payment method identifiers (mobile wallet number, bank account reference — not full card numbers) | Payment activity |
| Gaming Data | Bets placed, games played, win/loss history, session duration, wagering patterns | Platform use |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatic on site visit |
| Communications Data | Content of support messages, chat transcripts, email correspondence | Support interactions |
allpanel does not collect sensitive personal data such as biometric data, health information, religious beliefs, or political views. If you voluntarily provide information of this nature in a support message, it will be used only to address your query and will not be stored separately or used for any other purpose.
03How We Collect Your Data
allpanel collects your personal data through the following channels:
- Directly from you — when you register an account, complete verification, make a deposit or withdrawal, contact our support team, or update your account settings.
- Automatically through the platform — when you visit allpanel.click, technical data such as your IP address, device information, and browsing behaviour on the platform is collected automatically through server logs and cookies. See Section 8 for full details on cookies.
- From payment providers — when you make a deposit or withdrawal through Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, or Visa/Mastercard, the relevant payment provider confirms transaction details to allpanel. We receive confirmation of the transaction amount, the sender or recipient identifier, and the transaction status. We do not receive your full card number or banking passwords.
- From identity verification providers — where identity verification is required, we may use a third-party verification service to confirm identity document authenticity. The verification provider confirms a match result to allpanel; the document data is processed by the verifier according to their own privacy policy.
04Why We Use Your Data
allpanel uses your personal data for specific, legitimate purposes. We do not use data beyond what is needed for those purposes. Here is a clear account of why we process each category of data:
- To create and manage your account — your identity and contact data is needed to set up and maintain a functional allpanel account that belongs to you and only you.
- To process deposits and withdrawals — financial data and payment method identifiers are required to correctly route your PKR deposits to your wallet and your withdrawal requests to your registered payment account.
- To verify your identity and age — we are required to confirm that all players are at least 18 years old and that the identity provided matches the payment methods used. This protects both you and the integrity of the platform.
- To deliver the gaming and betting service — gaming data is used to process bets, settle outcomes, calculate winnings, and maintain your gaming history within the platform.
- To prevent fraud and financial crime — transaction history and gaming patterns are monitored for unusual activity that may indicate fraud, money laundering, or multi-account abuse. This is both a legal obligation and a measure to protect genuine players.
- To provide customer support — communications data is used to respond to your queries, resolve disputes, and improve the quality of our support service.
- To apply responsible gaming measures — gaming and session data is used to monitor activity against your set deposit limits, session time reminders, and self-exclusion settings, and to identify patterns that may indicate problem gambling.
- To send service communications — contact data is used to send essential account notifications such as deposit confirmations, withdrawal confirmations, and security alerts. Marketing communications are only sent where you have opted in.
- To improve the platform — aggregated, anonymised technical and gaming data is used to understand how the platform is used, identify areas for improvement, and test new features.
Marketing Communications
allpanel will only send promotional messages — such as bonus offers or PSL betting promotions — to players who have opted in to marketing communications. You can opt out at any time by updating your account notification preferences or by contacting support. Opting out of marketing does not affect essential account communications.
05Legal Basis for Processing
allpanel processes your personal data on the following legal bases:
- Performance of a contract — most processing of your data is necessary to deliver the allpanel service you have agreed to when registering. Without this processing, allpanel could not operate your account, process payments, or settle bets.
- Legal obligation — certain processing — particularly identity verification, age checks, transaction monitoring, and record-keeping — is required to comply with applicable regulations concerning anti-money laundering and responsible gaming.
- Legitimate interests — allpanel processes some data on the basis of legitimate business interests, such as fraud detection, platform security monitoring, and aggregated analytics for platform improvement. These interests are always balanced against your privacy rights and do not override them.
- Consent — where allpanel sends marketing communications, this is done on the basis of your explicit consent. You can withdraw consent at any time without affecting any other aspect of your account.
06Who We Share Your Data With
allpanel does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Full stop. Your data is shared only in the following limited circumstances, and only to the extent necessary:
- Payment processors — to process your deposits and withdrawals, we share the necessary transaction details with the relevant payment provider (Easypaisa, JazzCash, NayaPay, SadaPay, banks, Visa/Mastercard acquiring banks). Each provider operates under its own privacy policy and data security obligations.
- Game providers — to deliver casino games and live dealer tables, session data is shared with the certified game providers who supply the games. They process this data to run the game and return results. They do not receive your full personal profile.
- Identity verification providers — where age or identity verification is required, we may share identity documents with a certified verification partner to confirm authenticity. The partner confirms the result and does not retain the document beyond the verification process.
- Regulatory and law enforcement authorities — we may be legally required to disclose certain data to Pakistani regulatory authorities or law enforcement in connection with investigations of fraud, financial crime, or other legal matters. We disclose only what is legally required and do not volunteer information beyond that obligation.
- Technology and infrastructure providers — allpanel uses third-party technology providers for hosting, security monitoring, and platform infrastructure. These providers process data only on allpanel's instructions and under strict data processing agreements.
Every third party that processes data on allpanel's behalf is bound by contractual data protection obligations. They may not use your data for their own purposes and must handle it securely. allpanel remains responsible for ensuring those obligations are met.
07Payment Data and Financial Security
Pakistani players on allpanel can deposit and withdraw using Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, and Visa/Mastercard. The way allpanel handles payment data is designed to give you the maximum protection:
- Card numbers are never stored by allpanel. When you use a Visa or Mastercard on allpanel, the card details you enter are transmitted directly to the certified payment gateway using SSL encryption. allpanel receives only a transaction confirmation — not your card number, CVV, or banking PIN.
- Mobile wallet numbers (Easypaisa, JazzCash) are stored as registered payment method identifiers on your account so that withdrawals can be sent to the correct account. These are stored in encrypted form and are used only for transaction processing.
- Transaction records — a log of your PKR deposit and withdrawal transactions is kept on allpanel for account management, dispute resolution, and regulatory compliance. This includes amounts, dates, and payment method references — not full financial account credentials.
- Bank account details provided for IBFT withdrawals are encrypted and used only to process the requested transfer. They are not visible to allpanel support staff in plain text.
Protecting Yourself
allpanel will never contact you by phone, SMS, or email to ask for your full card number, Easypaisa PIN, JazzCash MPIN, or banking password. If you receive any such communication claiming to be from allpanel, treat it as fraudulent and contact us immediately at support@allpanel.click.
08Cookies and Tracking Technologies
When you visit allpanel.click, the website uses cookies and similar technologies to make the site work correctly and to understand how it is being used. Here is what you need to know:
- Essential cookies — these are required for the platform to function. They keep you logged into your allpanel account during a session, remember your language preferences, and ensure the betting and game interfaces work correctly. You cannot opt out of essential cookies without losing basic site functionality.
- Analytics cookies — allpanel uses analytics tools to understand aggregate traffic patterns — how many people visit, which pages are viewed most, and where users drop off. This data is anonymised and used to improve the platform. It does not identify individual users.
- Security cookies — certain cookies are used to detect suspicious access patterns and protect accounts from unauthorised login attempts. These are part of allpanel's security infrastructure.
- Preference cookies — these remember your display preferences and settings between sessions, so you do not have to reconfigure the platform each time you log in.
Most web browsers allow you to control cookies through browser settings — you can block or delete cookies if you choose. However, blocking essential cookies will prevent allpanel from functioning correctly. If you have questions about specific cookies used by allpanel, contact support.
09How We Keep Your Data Secure
Data security is not an afterthought at allpanel — it is built into the platform infrastructure. The following measures are in place to protect your personal data:
- SSL/TLS encryption is applied to all data transmitted between your device and allpanel.click. The padlock icon in your browser confirms that the connection is encrypted.
- At-rest encryption is applied to sensitive data stored in allpanel's databases, including payment method identifiers and identity documents.
- Access controls limit which allpanel staff members can access personal data to those who need it to perform their job. Support staff do not have access to full financial credentials.
- Two-factor authentication is available for your allpanel account and is strongly recommended. Enabling it means that even if your password were compromised, access to your account would still require a second confirmation step.
- Regular security reviews are conducted on allpanel's infrastructure to identify and address vulnerabilities before they can be exploited.
Despite these measures, no online platform can guarantee absolute security against all possible threats. If allpanel ever identifies a data breach that affects your personal information, we will notify affected players as quickly as possible and take all steps necessary to contain and remediate the breach.
10How Long We Keep Your Data
allpanel retains personal data only for as long as it is needed for the purposes described in this Privacy Policy, or as required by applicable regulations. The general principles are:
- Account data is retained for the duration of your active account relationship with allpanel plus a reasonable period after account closure to allow for dispute resolution and regulatory audit requirements.
- Financial transaction records (deposit and withdrawal history) are retained for a minimum of five years from the date of the transaction, as required by applicable financial record-keeping regulations.
- Identity verification records are retained for a period consistent with legal and regulatory obligations applicable to allpanel's operations.
- Support communications are retained for up to two years after the interaction, to provide context for any follow-up queries and to allow for quality review.
- Technical and analytics data that has been aggregated and anonymised may be retained indefinitely as it no longer constitutes personal data.
When retention periods expire, personal data is securely deleted or anonymised. allpanel does not retain data beyond its legitimate purpose simply because deleting it requires effort.
11Your Privacy Rights
As an allpanel player, you have the following rights with respect to your personal data. These rights can be exercised by contacting support@allpanel.click at any time:
Right to Access
You can request a copy of the personal data allpanel holds about you. We will provide this in a clear, readable format within a reasonable timeframe.
Right to Correct
If any personal data allpanel holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most contact details directly in your account settings.
Right to Deletion
You can request deletion of your personal data. Where allpanel is required by law to retain certain records, those records will be retained but your other data can be deleted. We will explain clearly what can and cannot be deleted.
Right to Object
You can object to certain types of processing, including direct marketing. Objecting to marketing communications will not affect your ability to use allpanel or your account status in any way.
Right to Portability
You can request your personal data in a commonly used, machine-readable format so that it can be transferred to another service if you choose. Contact support to make this request.
Right to Restrict Processing
In certain circumstances — for example, while a dispute about data accuracy is resolved — you can request that allpanel restricts processing of your data to storage only until the matter is settled.
To exercise any of these rights, email support@allpanel.click with the subject line "Privacy Request" and a description of what you are requesting. allpanel will acknowledge your request within 48 hours and complete the request within a reasonable timeframe. There is no charge for exercising your privacy rights.
12Children's Privacy
allpanel is strictly an 18+ platform. The service is not directed at anyone under the age of 18 and we do not knowingly collect personal data from anyone under 18. Age verification is required as part of the allpanel registration and account verification process.
If allpanel discovers that personal data has been collected from a person under the age of 18 — for example, if someone provided a false date of birth during registration — the account will be closed immediately, all data associated with the account will be deleted (or retained only to the extent legally required for the fraud record), and any deposits made will be returned to the original payment method where possible.
If you believe a person under 18 has registered on allpanel, please contact us immediately at support@allpanel.click. We take these reports seriously and will investigate promptly.
13Changes to This Privacy Policy
allpanel may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform functionality. When we make changes, the updated version will be published on this page with a revised "Last Updated" date.
For significant changes that materially affect how your personal data is used — for example, a new category of data being collected or a new third-party sharing arrangement — allpanel will notify registered players via the contact details on their account in advance of the changes taking effect.
Continuing to use allpanel after the effective date of an updated Privacy Policy constitutes your acknowledgement of the changes. If you disagree with any change, you should stop using allpanel and contact support to close your account and request data deletion.
We recommend checking this Privacy Policy periodically, especially if you use allpanel regularly. The "Last Updated" date at the top always reflects the most recent revision. Significant changes will always be communicated to active players directly.
14Contact Us About Privacy
If you have any questions about this Privacy Policy, want to exercise a data right, or have a concern about how allpanel has handled your personal information, please get in touch. Our team responds to privacy queries as a priority and will always give you a clear, direct answer.
- Email: support@allpanel.click — use the subject line "Privacy Request" for data rights requests.
- Live Chat: Available within your allpanel account dashboard, 24/7.
- FAQ: The FAQ page covers common questions about accounts, payments, and platform use.
allpanel will acknowledge privacy queries within 48 hours and aim to resolve them fully within 14 days. For complex requests — such as full data access requests — we will keep you updated on progress throughout the process.